GRAU Support Portal
In order to be able to help you as quick as possible, we set up a Support Portal where you'll find the FAQs about our products and services.
Questions about our products
We are happy to answer your questions regarding our products. Please use our live chat or send an e-mail.
Contact for consumers
You are a private consumer and need support? Please get in touch via e-mail or phone.
Phone: +49 4101 370-0
Monday – Friday
10.00 – 15.00
Return and Repair
Please send us an email including the following:
order number, your name and postal code,
which you specified upon placing the order.