GRAU Support Portal

In order to be able to help you as quick as possible, we set up a Support Portal where you'll find the FAQs about our products and services.

Support Portal

Questions about our products

We are happy to answer your questions regarding our products. Please use our live chat or send an e-mail.


Contact for consumers

You are a private consumer and need support? Please get in touch via e-mail or phone.

Phone: +49 4101 370-0

Opening hours:
Monday – Friday
10.00 – 15.00

Return and Repair

Please send us an email including the following:
order number, your name and postal code,
which you specified upon placing the order.