Shipping policy

Delivery

We provide a door-to-door delivery service with UPS . Free delivery for orders within Germany over 50 EUR, excluding VAT. We do not provide delivery to a Packstation.

Payment Options

Relaxed shopping and convenient payment. You can purchase GRAU products online via credit card, PayPal. Google Pay, Klarna Pay Later or ApplePay.

International Shipping

We take orders from and deliver to the following countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden and Switzerland.

For the delivery we charge a rate according to the following table:

Austria 10,20 €
Belgium  9,08 €
Bulgaria  48,00 €
Croatia 40,00 €
Czech Republic 29,04 €
Denmark  13,13 €
England 19,50 €
Estonia  48,00 €
Finland  27,28 €
France  14,40 €
Germany  7,74 €
Greece  16,12 €
Hungary 50,80 €
Ireland 15,99 €
Italy 17,08 €
Latvia 48,40 €
Lichtenstein 15,00 €
Lithuania 48,40 €
Luxembourg 8,78 €
Monaco 35,00 €
Netherlands 9,08 €
Northern Ireland 13,00 €
Norway 36,00 €
Poland 39,36 €
Portugal 23,99 €
Romania 47,60 €
San Marino 65,00 €
Scotland  19,50 €
Slovakia 38,40 €
Slovenia 39,04 €
Spain 23,60 €
Sweden 18,75 €
Switzerland 15,00 €

Free Returns

Return items to us free of charge. Send us an e-mail at support@grau.art within 14 days to arrange free collection.

Special Orders and Fixed Dates

Please understand that special orders cannot be placed via our online store and that we cannot guarantee fixed delivery dates on online orders.